Acceptable Use of Website Policy

Last Modified: 1st January 2022

1 About this policy

1.1 Together with our website terms and conditions at, this acceptable use policy (Policy) governs how you may access and use this website and all associated web pages (Site).

1.2 You should read this Policy carefully before using the Site.

1.3 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our website terms and conditions. If you do not agree with or accept any part of this Policy, you should stop using the Site

1.4 If you have any questions about this Policy, please contact us by:

1.4.1 sending an email to,

1.4.2 filling out and submitting the online form available here or

1.4.3 calling us on 020 3745 3743.

1.5 In this Policy:

1.5.1 ‘we’, ‘us’ or ‘our’ means Limited a company registered in England and Wales under company registration number 12164261 whose registered office is at 95 Mortimer Street, London, W1W 7ST,

1.5.2 ‘you’ or ‘your’ means the person accessing or using the Site or its content.

2 Acceptable use

2.1 We permit:

2.1.1 Customers or potential customers to use the Site for the purpose of looking at workspace listings and considering and/or making and paying for bookings of workspaces listed by workspace partners,

2.1.2 Workspace partners for the purpose of listing workspaces and taking bookings from customers or potential customers, or for potential workspace partners to consider becoming a workspace partner.

Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.

2.2 In the event of any conflict between this Policy and the Workspace Partner Terms and Conditions at or User Terms and Conditions at the Workspace Partner Terms and Conditions for workspace owners and the User Terms and Conditions for customers or potential customers shall apply.

3 Unacceptable use

3.1 As a condition of your use of the Site, you agree not to use the Site:

3.1.1 for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions;

3.1.2 to commit any act of fraud;

3.1.3 to distribute viruses or malware or other similar harmful software code;

3.1.4 for purposes of promoting unsolicited advertising or sending spam;

3.1.5 to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

3.1.6 in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

3.1.7 in any manner that harms minors;

3.1.8 to promote any unlawful activity;

3.1.9 to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

3.1.10 to gain unauthorised access to or use of computers, data, systems, accounts or networks; or

3.1.11 to attempt to circumvent password or user authentication methods.

4 Linking and framing

4.1 You may create a link to our homepage from another website, that is owned by you, without our prior written consent provided no such link:

4.1.1 creates a frame or any other browser or border environment around the content of our Site;

4.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;

4.1.3 displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or

4.1.4 is placed on a website that itself breaches this Policy.

4.2 You must not create a link to our homepage or Site on any other website that is not owned by you.

4.3 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

5 Using our name and logo

5.1 You may not use our trademarks, logos or trade names except in accordance with this Policy and our website terms and conditions. Where we give permission to use our trademarks, logos or trade names, you shall do so only in accordance with our brand guidelines; please contact us as per section 1.4.

6 Breach

6.1 We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.

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