Limited Website Terms and Conditions

Last Modified: 1st January 2022

1. About our terms

1.1 These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between Limited (we, us or our) and you, the person accessing or using the Site (you or your).

1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

1.3 These Terms apply to any parts of the Site, its functionality and content provided.

1.4 We technically operate the Site. However, we exercise no editorial control over much of the Content of the Site and in many cases other persons provide the Content on the Site or operate parts of the Site or other Internet sites you may view or access through the Site (“Third Party Providers”).

2. About us

2.1 We are Limited a company registered in England and Wales under company registration number 12164261 whose registered office is at 95 Mortimer Street, London, W1W 7ST.

2.2 If you have any questions about the Site, please contact us by:

2.2.1 sending an email to,

2.2.2 filling out and submitting the online form available here or.

2.2.3 calling us on 020 3745 3743.

3. Using the site

3.1 We permit:

3.1.1 Customers or potential customers to use the Site for the purpose of looking at workspace listings and considering and/or making and paying for bookings of workspaces listed by workspace partners,

3.1.2 Workspace partners for the purpose of listing workspaces and taking bookings from customers or potential customers, or for potential workspace partners to consider becoming a workspace partner.

3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

3.3 We make no promise that the Site is available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

3.4 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details stated at 2.2 above.

3.5 As a condition of your use of the Site, you agree to comply with our Acceptable Use of Website Policy available at and agree not to:

3.5.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or

3.5.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

3.6 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.

3.7 In the event of any conflict between these Terms and the Workspace Partner Terms and Conditions at or User Terms and Conditions at the Workspace Partner Terms and Conditions for workspace owners and the User Terms and Conditions for customers or potential customers shall apply.

4. Registration and password security

4.1 Access to certain parts of the Site require registration, particularly in order to access restricted areas of the Site.

4.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.

4.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.

4.4 You authorise us to assume that any person using the Site with your user name and password is either you is or authorised to act for you.

4.5 If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.

4.6 Any personal information you provide to us as part of the registration process will be processed in accordance with our Website Privacy Policy available at

5. Infringing content

5.1 We will use reasonable efforts to:

5.1.1 delete accounts which are being used in an inappropriate manner or in breach of these Terms; and

5.1.2 identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Acceptable Use of Website Policy.

when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.

5.2 If you believe that any content which is distributed or published by the Site is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.

6. Your privacy and personal information

6.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Website Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

7. Ownership, use and intellectual property rights

7.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.

7.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

7.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.

8. Submitting information to the site

8.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.

8.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

9. Accuracy of information and availability of the site

9.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

9.2 We may suspend or terminate access or operation of the Site at any time as we see fit.

9.3 Any Content does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.

9.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.

9.5 You acknowledge that we may, in our sole discretion and with or without notice:

9.5.1 vary the Site or any part of the Site (including any part for which you are required to register); and

9.5.2 modify or discontinue this Site, or any part of the Site and the services available on it without notice).

10. Hyperlinks and third-party sites

10.1 The Site may contain hyperlinks or references to third parties, their advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third-party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink or reference to any third-party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.

11. Limitation on our liability

11.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or other, even if foreseeable, arising under or in connection with:

11.1.1 losses that were not foreseeable to you and us when these Terms were formed;

11.1.2 losses that were not caused by any breach on our part;

11.1.3 business losses such as loss of profit, sales, business or revenue;

11.1.4 loss of anticipated savings;

11.1.5 business interruption;

11.1.6 loss of business opportunity, goodwill or reputation;

11.1.7 losses to non-consumers;

11.1.8 inability to use our site;

11.1.9 reliance on any content displayed on our Site;

11.1.10 any indirect or consequential loss or damage.

11.2 Limitation of Liability:

11.2.1 If you are a User, please see clause 27 of the User Terms and Conditions.

11.2.2 If you are a Workspace Partner, please see clause 16 of the Workspace Partner Terms and Conditions.

12. Events beyond our control

12.1 We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control, including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; flood, fire, lockdowns, epidemics, explosion or accident; or epidemics or pandemics (current or future).

13. Rights of third parties

13.1 No one other than a party to these Terms has any right to enforce any of these Terms.

14. Variation

14.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 15.

14.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

15. Disputes

15.1 Any claim or dispute arising out of or in connection with these Terms, including its existence, termination or validity or any non-contractual obligations, shall be referred to and finally settled by arbitration under the Rules of Arbitration of the International Chamber of Commerce as in force at the date of these Terms. The seat, or legal place, of arbitration shall be London, England, and the language of the arbitration shall be English. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

15.2 These terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

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